Repair · Online Business Reputation

Result-focused online business reputation

Win the customers who check you first. We build and protect the reputation they find.

9 in 10people never click past page one of the results
Review inboxMonitoring
4.6
★★★★★
from 3.9 in 90 days
5
4
3
2
1
  • RP
    Quick, friendly, fixed it the same day.Google · 5★
    Replied 1h
  • DT
    Price was higher than quoted.Yelp · 3★
    Replied 4h
  • NB
    Best clinic in town, very professional.Google · 5★
    Replied 2h
Example reviews, for illustration

In a competitive market, your reputation is what wins the sale.

Before a customer calls, they search you. They read your reviews, your Google profile and whatever else ranks. A competitor with a 4.6 rating will win most of the clicks over a business at 3.9, even if your service is better.

01

Audit and find opportunities

We review your blogs, press, rankings, directory listings and reviews, and find the quickest wins.

02

Improve and create assets

We optimise what you already have, create new assets where needed, and plan press releases and content with you.

03

Manage your social profiles

Your brand claimed and active on Facebook, Instagram, X and the platforms your customers use.

Before → after

Online Business Reputation: from negative to positive

Keep scrolling and watch the first page turn. Each harmful result is removed or pushed down, and a result you control takes its place.

Reputation score
3.1
Negative
greenleaf plumbing
  1. 1
    maps.example
    3.1★Greenleaf Plumbing · 3.1★ (22 reviews)
  2. 2
    complaintsboard.example
    ComplaintGreenleaf Plumbing complaints
  3. 3
    directory.example
    OutdatedWrong phone number listed
  4. 4
    yelp.example
    1★"No-show plumber" review
Get in touch

Want to manage your online business reputation? Get in touch.

Our process

Our online business reputation process

Four stages, in order. You see the status of each one in your monthly report.

01

Manage your business search

Keyword strategy and content so your own pages rank first for your brand.

02

Recover rating and reviews

Negative reviews audited, disputed where they break policy, and outweighed with real customer reviews.

03

Reverse SEO

Negative results that can't be removed are suppressed below the first page.

04

Boost your reputation

Ongoing content, PR and profile activity that builds trust in your brand.

Timeline

What happens, and when

  1. AuditWeek 1

    Your profile, reviews and listings compared with three local competitors.

  2. FixWeeks 2 to 4

    Profiles cleaned up, review requests live.

  3. GrowMonthly

    Rating and visibility tracked against competitors.

At a glance

Engagement
Monthly
Best for
Clinics, trades, restaurants, retail
Reporting
Monthly local scorecard
Guarantee
Money-back
First step
Free audit

Get affordable, effective online business reputation pricing

Tell us what you're seeing. We'll reply with a fixed scope, a timeline and a price, usually within one business day.

Get my quote
Why us

Why choose us for online business reputation

Clear from day one

No surprises

A custom plan for your business, based on what your customers actually see.

Targets in writing

Low-risk contracts

Long experience running business reputation campaigns, with clear monthly targets.

Work that keeps working

More for your money

Cost-effective work that pays back in enquiries, not vanity metrics.

Questions

Online Business Reputation: common questions

Is buying reviews part of this?

No. Fake reviews break platform rules and consumer law in many countries. Every review we help generate comes from a real customer.

Do you handle multiple locations?

Yes. Reporting is broken down by location so you can see which branch needs attention.

Is the first consultation really free?

Yes. The audit and written assessment are free and confidential, with no obligation to go ahead.

Related services

See what people find when they search you

Send us your name or brand. We'll audit the first three pages of Google and your review profiles, and tell you what can be removed, what can be pushed down, and how long it will take. Free, confidential, no obligation.

Get my free audit
Get a free audit